Affiniv

Get actionable feedback from your customers and uncover key insights using the power of AI

Payment Type

Free

Published on

Sep 5, 2024

Get actionable feedback from your customers and uncover key insights using the power of AI

Overview

Affiniv is a customer experience platform that helps businesses collect NPS, CSAT, and Customer Feedback in general, analyze them using AI, and uncover actionable insights for business growth.

Using our product, you can create surveys, send them over multiple channels (Email, WhatsApp, Web-Embed, etc.), and then analyze the responses on our AI-powered dashboard. Brands use this feedback to improve their existing products and processes, get ideas on new launches, and convert their detractors into promoters.

Affiniv is affordable, easy to use, and comes with 1:1 onboarding support. We are a bootstrapped SAAS business building a high-quality product for our global customer base with customer experience at the heart of it.

Key Features of Affiniv

Create Survey
Embed it in your product (Web or Mobile)
Send the Survey via Email
Analyze the response with the power of AI

Affiniv Use Cases

Businesses use Affiniv to measure customer experience scores like NPS, CSAT, and collect customer feedback. They then analyze the feedback using our AI Text analysis to identify the trends and improvement areas.